Our policies

Wire Guard is committed to operating in an environmentally responsible manner in all we do. We strive towards continual improvement of our environmental performance by using materials, processes and procedures, which will prevent, reduce or control pollution and unnecessary waste. This is a company-wide responsibility that is rooted in ethical commitment to sound, environmentally responsible business practices. In pursuit of this goal, we have the following objectives:

Wire Guard will:

• Comply with all applicable environmental best practices and local, regional, and provincial legal requirements.
• Prevent pollution at its source by minimizing emissions, effluents, and waste in the design, operation and maintenance of our facility.
• Ensure that methods of waste disposal are safe and create no long-term environmental problems.
• Where practical, reduce the consumption of energy, and other resources in business activities.
• Encourage recycling and the use of recycled materials.
• Provide information and training to increase employee awareness and encourage all employees to take an active part in meeting the environmental objectives.
• Carry our regular reviews of environmental performance against objectives for continual improvement.

Wire Guard Inc. is committed to the best quality standard possible and in meeting the workmanship and product quality expected by our customers.

We strive to provide our Customers with a high level of customer service, from sales through installation. We leverage our internal best practices to deliver exceptional service.

Our engineering and productions systems are aligned with guidelines as established by ISO 9001: 2015.

We are continuously enhancing the skills of management and staff through review and actively pursuing an on-going training policy, the objective of which is to prepare staff to perform their work more effectively with quality as the centre of their focus.

We promote a culture of continual quality improvements and the philosophy of getting things “right first time”. No exceptions.

Our people and systems rigorously control the supply, installation and completion to programme of all projects and we conduct a review to ensure all aspects of every project are concluded to the customer satisfaction and specifications.

Promoting the quality management systems and ensuring implementation is achieved by internal auditing, management review, corrective and preventive action.

At Wire Guard, everyone is responsible for the quality within the company, for our customers, and for maintaining the high standards possible.

Wire Guard is committed to the health and safety of its employees, as well as trade contractors, suppliers, and others when they are at our head office or on our project sites.

In-light of ongoing events surrounding the COVID-19 pandemic, Wire Guard has established a COVID-19 Emergency taskforce who have established specific protocols and policies and response plans if required that must be followed.

Please be advised that given the unique nature of our business we have established protocols and response plans for all project sites and our head office should any situation arise that we must respond to.

This taskforce has implemented and continues to update protocols and policies for: 1) Preventative measures 2) Emergency response in case of employee or site contamination. Wire Guard Management continues to monitor the situation on a daily basis, relying only on reputable official organizations for information, which organizations are the World Health Organization, Health Ontario, Toronto Health, Public Health Agency of Canada (PHAC), and the Infrastructure Health and Safety Association (IHSA).

Project “Site” Protocols

The following protocols and policies have been implemented and must be followed on each project site Note: each site has unique circumstances and set ups and as such the implementation of each must be evaluated on a project-by-project basis as to how it can best be applied:

• All employees must complete the Wire Guard COVID-19 Screening Survey and take and record their body temperature at the beginning of each workday prior to entering the workplace.
• As of November 24, 2020, masks or face coverings will be required for any-and-all persons entering a Wire Guard project site and this mask or face covering must be always worn while on the project site.
• Any employee who has travelled anywhere outside of Canada or has come into direct contact with anyone who has travelled outside of Canada, must self-isolate and avoid contact with others for 14 days.
• Any person visiting, or attending a site to perform work, who has travelled outside of Canada or has come into direct contact with anyone who has travelled within a 14-day period prior to them attending to the site will not be permitted on any Wire Guard project site.
• If a Wire Guard employee is experiencing any illness symptoms, they must notify Senior Management and that employee must not come to work. They should follow the recommendations of Wire Guard COVID-19 Policies & Protocols with regards to the type of symptoms they are experiencing and / or adopt self-isolation measures if required.
• If an employee is experiencing any symptoms for a non-COVID-19 illness they are not to attend to work until they are symptom-free. If an employee is experiencing symptoms where COVID-19 is suspected or confirmed they are not to return to work for a minimum period of 14 days and until they are symptom free.
• If it has been determined that a Wire Guard employee has come in close contact within the last 14 days with someone who may have, or has been positively diagnosed with COVID-19, that employee must not come to work and must adopt self-isolation measures and follow the recommendations of Health Ontario in that regard. The employee will be allowed to return to work once they have been asymptomatic for a minimum of 14 days since the date of their exposure. Wire Guard Management is to be notified within 24 hours if this does occur.
• All employees that are to perform work on a Wire Guard project site must conduct a COVID-19 Screening Survey accordance with Ontario Regulation 364/20. This survey must be conducted at the beginning of each workday.

Head Office Protocols

The following protocols and policies have been implemented and must be followed at our head office:

• All employees must complete the Wire Guard COVID-19 Screening Survey at the beginning of each workday prior to entering the workplace and take and record their body temperature.
• Any employee who has travelled or has had direct exposure to any person who has travelled anywhere outside of Canada, must self-isolate and avoid contact with others for 14 days.
• If a Wire Guard employee is experiencing any illness symptoms, they must notify Senior Management and that employee must not come to work. They should follow the recommendations of Health Ontario with regards to the type of symptoms they are experiencing and / or adopt self-isolation measures if required.
• If an employee is experiencing any symptoms for a non-COVID-19 illness they are not to attend to work until they are symptom-free. If an employee is experiencing symptoms where COVID -19 is suspected or confirmed they are not to return to work for a minimum period of 14 days and until they are symptom free.
• If it has been determined that a Wire Guard employee has come in close contact within the last 14 days with someone who may have, or has been positively diagnosed with COVID-19, that employee must not come to work and must adopt self-isolation measures and follow the recommendations of Health Ontario in that regard.
• The employee will be allowed to return to work once they have been asymptomatic for a minimum of 14 days since the date of their exposure. Wire Guard Management is to be notified within 24 hours if this does occur.
• Non-essential visitors will not be authorized to enter the office until further notice.
• All essential visitors to the office must be identified and will be documented.
• COVID-19 Warning signage will be posted at all building entrance doors. This will notify all visitors and personnel who are attending to the office that if they have travelled within last 14 days and/or have possibly been in contact with a confirmed or probable case of COVID-19, and/or they are experiencing any symptoms of illness, they are not to enter the site.
• The Ministry of Health COVID-19 awareness and fact sheet posters are to be posted at the office safety boards, all entrances and in visible areas throughout the office.
• All hand sanitizing dispensers throughout office to be fully supplied and operational as best as possible and additional hand sanitizing and disinfectant wipe products are to be made available in as many locations as possible and best efforts are to be made to maintain supply given current market shortages. Encourage all workers to bring their own personal sanitizer in addition to this to assist.
• All employees must sanitize their hands before and after any use of any shared office equipment or supplies, including but not limited to the photocopiers, coffee machines and/ or other office appliances or shared supplies or tools. Sanitizer and disinfectant wipes will be made available in these areas. If using the water cooler or coffee machines, please keep bottles / cups as far away from the spout as possible and ensure no contact occurs between the two areas.
• Face masks must be worn in all common areas/ shared spaces of the office and plant at all times, and they must be worn in any group settings where social distancing cannot be properly maintained. While in attendance at office, employees may only remove their face masks when sitting alone at their respective workstations.
• Social distancing protocols as recommended by the government are to be implemented and followed. No employees are to be working within 6 ft of each other at any time, unless a specific safety need is required that overrules this situation.
• Only 4 employees or less are to be performing work in any given area and they must be able to always maintain at a minimum distance of 6 ft apart. If this distance cannot be maintained between workers in any given space, then the total number of workers in this space must be reduced to meet the 6 ft distance requirement.
• Maximum capacity limits have been established and signage identifying the limits posted for all shared meeting rooms and kitchen spaces. All staff must adhere to the maximum capacity limits when using these spaces.
• Non-essential meetings are not to be scheduled and held. If a meeting must be held, all social distancing protocols are to be implemented and more preferably, alternative means (conference calls, virtual meetings etc.) are to be utilized where and whenever possible to avoid gatherings; Masks must be worn by all people attending any in-person meeting.

Personal Hygiene Protocols

• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Cough and sneeze into your elbow or a tissue and wash your hands afterwards. If either occurs due to illness symptoms, then you are to follow other protocols in place for any personnel exhibiting any symptoms of an illness.
• Avoid commonly touched areas or ensure you clean your hands afterwards.
• Open doors and touch elevator buttons with gloves, the back of your hand, or other body part or activate the wheelchair accessibility button with the back of your hand, elbow or knee if possible; TMG Builders COVID-19 Policies & Protocols Page 9 of 10
• Avoid common greetings that involve any contact such as handshakes.
• Maintain proper social distancing protocols; and
• Wash your clothes as soon as you get home.

Communication

Communication between the Wire Guard Management, the Wire Guard Task Force, and all Wire Guard employees as well as, suppliers and other representatives and must be coordinated and consistent. The Wire Guard Task force and all staff are expected to ensure Wire Guard’s health and safety policies including these COVID-19 policies are updated, communicated and posted to all personnel involved on a project as mandated and / or required. Any updates or revisions to these protocols are to be communicated via phone, email or text to all employees. In the event of any COVID -19 related matter occurring on a Wire Guard project, Wire Guard Management will advise all suppliers or others of the event in question. Such communication will include the advisement of any possible indirect exposures and/ or any direct exposures if they become known.

Indirect exposure is considered any situation where a person who has attended to a Wire Guard project site or office has reported that they have had direct exposure to another person outside of the Wire Guard project site or head office workplace who has tested positive for COVID-19 (for example an employee’s spouse or immediate family member).

If there is a direct exposure situation, whereby a person who has attended to a Wire Guard site or office has reported a positive test for COVID-19 this will be immediately communicated in accordance with the “Responsive Actions in the Event of Site Contamination” section of this policy.

Responsive Actions in the Event of Site Contamination

• Notification of the situation to be provided via phone call and email to all employees, trade representatives and project owners as soon as possible.
• Remove employee from workplace and determine, to the extent possible:
  • Duration of potential contamination.
  • Identify employees in direct contact during period of contamination.
  • Employee’s whereabouts at workplace during period of contamination.
• Request employees who had direct contact with affected employee to work remotely (to the extent possible) until asymptomatic (minimum 14 days).
• Arrange for disinfection of impacted workplace; and
• Communicate to, and / or follow guidance from health authorities, as required. Responsive Actions in the Event of Head Office Contamination:

Notification of the situation to be provided via phone call and email to all employees as soon as possible:

• Remove employee from workplace and determine, to the extent possible:
  • Duration of potential contamination.
  • Identify employees in direct contact during period of contamination.
  • Employee’s whereabouts at workplace during period of contamination.
• Request employees who had direct contact with affected employee to work remotely (to the extent possible) until asymptomatic (minimum 14 days).
• Arrange for disinfection of impacted workplace; and
• Communicate to, and / or follow guidance from health authorities, as required.

If a member of Wire Guard’s site or office personnel finds or believes that any of the above policies and protocols have been breached, are not being followed or applied they should immediately notify Management.

All wire mesh products are made of mild steel and therefore should not be power washed or have water sitting on the floor for an extended period of time covering the legs and bottom of the panels. Excessive water will make the materials rust.

If the panels and subcomponents need to be cleaned, a vacuum and/or damp cloth is all that is necessary to achieve the results likely required. Dust can collect on the mesh materials from normal site use. Dust and debris will not negatively affect the performance of the storage lockers.

A per fire code regulations in the Province of Ontario and per local fire code applications, nothing may be stored on top of the storage lockers at any time. To do so could cause the sprinkler system not to work to its designed effect and could cause undue stress on the roof mesh and walls of the storage locker systems. Storing items on top of the mesh storage lockers will nullify the Warranty from Wire Guard Inc.

In the event the locking hasp or hinges become damaged due to vandalism, Wire Guard Inc. will provide replacement components at cost for a one-year term from the date of installation. These items can be replaced/repaired onsite by site maintenance personnel.

In the event of more serious damage due to vandalism, Wire Guard Inc. will make personnel available to resolve the issue at our earliest convenience and at a cost to be determined before expediting our repair service.